As a Business Strategy Consultant certified in Process Improvement Excellence and a former COO within the financial services industry, Kristi brings years of experience and successful execution strategies to businesses. Her expertise ranges from company change initiatives, operational assessments, business process improvement, strategic planning, and individualized coaching on how to implement with results.

Creating an integration between employee engagement, company objectives and long-term profitability allows Kristi and her clients to succeed in creating high-performance companies through high performance actions with results. A strong belief in developing people and companies to achieve a goal they didn’t envision was possible is at the heart of what partnering with Kristi brings to your business. These growth goals are not always the easiest to achieve and the commitment to helping clients reach new levels of productivity and profitability for their companies is what drives Kristi to deliver.

Certifications:
-Working Genius Certified Facilitator
-Process Improvement Excellence
-Lean Six Sigma Black Belt
-Lean Six Sigma Master Black Belt
-Change Management Specialist Certification
-Certified Continuous Improvement Manager
-Sandler Sales Certification
-Sandler Sales Management Certification
-ICBA BSA/AML Banking Certification
-Cannon Trust and Investment Coursework

Accomplishments:
* Leader of diverse Company teams consisting of business operations, trust/financial planning, and consumer banking
* 8 years of Executive level leadership with a fast-paced growth financial service company.
* Led 3 mergers and integrations in 4 years.
* Led, developed, and implemented the full-scale process design for PPP lending generating new source of fee income.
* Responsible for a successful business turnaround, rebranding and strategy change which achieved profitability and growth within a 3-year timeframe.
* Designed new department reporting structures, defined new roles and responsibilities to support business growth strategy for Company Strategic 5-year plan.
* Successfully lead a complete culture, mindset and delivery of client service, sales processes, and sales accountability for the Company.
* Delivered high quality compliance environment for all business units through rapid growth of the company with a focus on high quality process support and healthy client acquisition projects.